Customer Support Specialist

Be the human behind BlockJobs for candidates and hiring teams — fast, friendly, and genuinely helpful support that builds trust. What you'll do • Help candidates and employers across email and chat • Resolve issues and turn feedback into product improvements • Write help docs and improve self-serve support • Own response time and satisfaction metrics What we're looking for • 2+ years in customer support/success • Empathetic, clear writer who loves solving problems • Organized and comfortable working async/remote • Bonus: crypto familiarity Why BlockJobs We're building the job board crypto talent actually wants to use — full job descriptions, AI matching, and one-click auto-apply paid in USDC on Solana. Small team, real ownership, fully remote.