Revenue Operations Analyst

You could work anywhere. Why Figment? Figment powers the future of Web3 through industry-leading blockchain infrastructure. As the leading provider of staking solutions, we help 500+ institutional clients optimize their crypto rewards, including top exchanges, asset managers, wallets, foundations, custodians, and major token holders. Our clients trust Figment for a comprehensive suite of services, including reward optimization, cutting-edge API development, detailed rewards reporting, seamless partner integrations, governance support, and slashing protection. Backed by a team of passionate and intelligent Figmates, with a 100% remote-first global presence across 12 countries, our company is on a mission to accelerate the adoption, growth, and long-term success of the Web3 ecosystem. We’re building the infrastructure that will power the decentralized future. As a fast-growing tech company, we’re looking for builders and innovators — people who thrive in the face of uncertainty and are motivated to make an impact. We are also looking for true teammates - people who are genuine, humble, and driven to level up together. If you're excited to shape the future, contribute to an energetic company culture, and work at the cutting edge of blockchain technology, we want you to join our team and help us lead the charge!About the opportunity Figment supports a wide range of stakeholders, from institutional investors seeking reliable staking solutions to crypto-native partners navigating complex revenue-sharing arrangements. These clients depend on Figment for accurate financial reporting, seamless automation, and risk management expertise that simplify the complexities of the blockchain ecosystem. As a Revenue Operations Analyst within Figment, you’ll play a pivotal role in operationally supporting various GTM teams like Sales, Customer Success, Sales Engineering and Finance. You’ll collaborate across teams to support reporting workflows, and enhance data consistency. You will also deliver key insights that inform strategic decision-making, such as the quantification and analysis of Sales Performance and Business Growth. Your work will involve streamlining internal processes, improving financial reporting for both internal and external stakeholders, and tackling ad-hoc challenges in a fast-paced environment. Your contributions will help Figment continue to set the standard for transparency and reliability in the staking industry. Along the way, you’ll thrive in a collaborative team environment and gain invaluable experience in one of the most exciting and rapidly growing industries. We're looking for someone with strong analytical skills, a keen eye for detail, and the ability to communicate complex data insights in a clear and actionable manner. The ideal candidate will be comfortable working in a dynamic environment, dealing with uncertainty, and collaborating across multiple projects. How you will make an impact Support the GTM Reporting and Analytics Process: Own the creation and distribution of key reports on sales pipeline, performance, and engagement. Your analysis will directly inform strategic decisions made by sales and marketing leadership. Enhance Sales and Revenue Forecasting: Collaborate with the sales team to improve the accuracy of our sales and revenue forecasts. Your insights into historical trends and pipeline health will directly impact our business planning. Optimize Sales Performance and Engagement: Monitor and analyze key sales metrics—such as win rates, email engagement, and deal conversion rates—to identify trends and areas for improvement. You will provide the data-driven insights needed to help the sales team perform at their peak. Drive GTM KPI Tracking: Support the development and maintenance of our Go-to-Market (GTM) dashboards and KPIs. Your work will ensure that our leadership team has a clear, real-time view of our business health and progress toward our goals. Desk Desk Operations: Project Manage the...