Security Operations Engineer

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are looking for a Security Operations Engineer who combines hands-on engineering skills with security operations expertise. You will be deeply involved in the operations and troubleshooting of both server-side and client-side components within our Zero Trust architecture, drive security risk governance initiatives, and leverage AI tools to continuously improve system stability and compliance. Key Responsibilities K8s Operations & Vendor Engagement: Develop deep expertise in K3s / Kubernetes, including version management and disaster recovery. Independently identify and reproduce system issues, proactively engage with vendors to drive root cause analysis and resolution — not just workarounds. Zero Trust Network Access Governance: Work closely on Zero Trust initiatives, participate in cluster network configuration and troubleshooting, identify device compliance risks, drive remediation of non-compliant devices, and continuously optimize access control policies. Monitoring & Observability: Build and continuously improve log monitoring systems; proactively surface system risks through alert rules and trend analysis. AI Agent Implementation: Lead the adoption of AI Agents in security operations — design and deploy AI Agent workflows for log analysis, alert triage, and automated incident remediation (e.g., Multi-step Agents using Claude / GPT with tool-calling), reducing manual intervention and improving response efficiency. Requirements Must Have Solid understanding of Kubernetes / K3s core concepts; able to independently diagnose cluster-level issues. Foundational knowledge of security principles and Zero Trust model; strong networking fundamentals with the ability to independently troubleshoot and analyze network connectivity issues. Hands-on experience with AI tools (e.g., Claude, Codex, or equivalents) for day-to-day tasks including log analysis, scripting, fault diagnosis, and documentation. Bachelor's degree or above in Computer Science, Information Security, Network Engineering, or a related field; 3–5 years of relevant experience. Nice to Have Experience with DACS / NAC or similar device access control system operations or risk governance. Familiarity with monitoring and logging platforms such as Prometheus + Grafana, ELK, or Loki. Hands-on experience building AI Agents or implementing tool-calling workflows. Proven track record of collaborating with external vendors to drive issue resolution. Who You Are AI-Forward: You actively explore and integrate AI tools into your daily workflow to boost efficiency. Owner Mindset: You take genuine ownership of system health — you don't just close tickets. Strong Communicator & Driver: You can clearly articulate technical issues and effectively push cross-functional teams and vendors toward resolution. Self-Starter: You don't wait to be told — you proactively spot problems and drive them to closure. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Pl...