Business Operations

About UsTurnkey is developer-first infrastructure for private key management, making it simple to create wallets, sign transactions, and automate on-chain actions through one elegant API, without ever exposing sensitive key material. Founded by the team who scaled Coinbase Custody from zero to a $100M+ ARR business and helped protect over $100B in crypto assets, Turnkey is tackling crypto security at its foundational level. Our mission is to make strong cryptography the default across the open internet the same way AWS made scalable computing the default for software.Our team is low-ego, high-agency, and high-autonomy, with a significant amount of combined experience in cryptography, security, and low-level systems. We're building the trustless, programmable infrastructure that will power the next wave of mass-market crypto applications and we're looking for people who want to shape what that future looks like.Your roleAs a member of the BizOps team, you’ll work on the company’s most critical problems across strategy, operations, product and BD, and you’ll have a chance to tailor your role to areas that most excite you over time. The right candidate for this role will fully embrace the chance to work on hard problems across every area of the business, be willing to get their hands dirty on knotty operational challenges, and be motivated by building new processes and functions from the ground up.What you’ll doThis is a highly varied role and could evolve in many different areas. Examples of some of the things you might work on: Conduct ongoing market research and competitive analysis to inform strategic decision-making and identify growth opportunities Take the lead on special operations projects like revamping our pricing, streamlining billing, or automating the onboarding experience Contribute to the expansion and maintenance of Turnkey’s core operating system, including the strategic and financial planning process, board materials preparation, measurement and reporting of company objectives, and operating cadence Provide input on product development with insights from customer experiences and market trends Assist with sales and BD efforts including: Participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings for the team What we’re looking for 2+ years of operations experience in a fast-paced, high-growth software company, ideally in addition to 2+ years honing your skills in a demanding, high-performance professional environment Strong analytical skills with the ability to translate complex data into actionable insights Executive-level communication and interpersonal skills Demonstrated passion for untangling tough problems and building scalable processes Adaptability, resilience, and comfort in a constantly evolving environment Style points Prior experience in a fintech, web3 or developer-focused startup Actively tracking developments in the crypto ecosystem and opinionated on where it is going What We Offer Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) - detailed benefits overview available as we get further in the process Paid parental leave Unlimited PTO $3,000/yr learning and development budget to attend industry conferences Multiple team offsites per year Lunch stipend